Field Service Tech
Job DescriptionJob Title:
Field Service Tech Schedule:
5/2 Schedule.
Location:
Odessa, TXPay:
DOE Danos Expectations:
A successful candidate will exhibit characteristics that support the following:
Safety Awareness Work Ethic Technical Skill Customer Focus Open Communication Implementing Vision and Values Our purpose, values and high-performance culture traits are fundamental to our success and offer wonderful opportunities for employee development.
Physical Requirements:
Must be able to climb ladders and stairs.
Walking, bending, stooping is required.
Must be able to wear personal protective equipment, including the use of a respirator.
Must be able to respond to visual and audible alarms.
Must be able to lift up to 40 lbs.
Job duties:
Perform moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories.
Assemble different parts of manufactured products using hand tools, power tools, machines, and equipment.
Inspect all materials, components, subassemblies, etc.
to assure they meet the accepted quality standards.
Install and troubleshoot communication equipment.
Read and follow work instructions, work orders, production drawings and sample assemblies, or receive verbal instructions regarding duties to be performed.
Process and submit customer service transactions such as service tickets accurately.
Provide accurate and timely information regarding availability of in-stock items.
Answer basic inquiries from customers providing basic technical product and applications support.
Refers customers to local sales representative for further sales & service requests.
Drive a company vehicle and makes deliveries to customer locations.
Obtains signatures for deliveries made, as required.
Work alone and/or under general supervision Develop good working relationships with customers through frequent and professional written and verbal communication.
Communicate professionally & effectively with customers when delivering both good and bad information.
Know and complies with all safety policies and procedures.
Work unconventional hours and potentially weekends to provide our required level of service on occasion.
Attend work in predictable and regular manner.
Participate in Lean events with active involvement in CI initiatives.
Report unsafe acts or conditions to supervision immediately as noticed.
Requirements:
Vocational / Technical training or certification, or equivalent experience preferred; High School Diploma or GED equivalent required.
Must be willing to work overtime, weekends when requested and holidays as requested.
Basic knowledge of industrial safety, proper hand and power tool use, and other motorized material movement equipment.
Proficient in MS Outlook and Excel.
High Mechanical aptitude.
High accuracy in data entry.
Strong Interpersonal skills to effectively interact with customers and various levels of management.
Excellent time management and prioritization skills with a high level of persistency in meeting delivery schedules.
Basic analytical and problem-solving skills.
Must be able to travel away from the shop daily.
Speak, read, and write English fluently.
Follow all safety policies and company-wide safety requirements.
At least 5 years of experience performing moderately complex installations independently and or in teams.
At least 5 years of experience in strong customer service relations, including the ability to explain and train.
Must be able to meet all conditional job offer requirements including background, drug, hair follicle, MVR, agility and fit for duty.
About UsThe Danos Difference Team up with Danos, and be a part of one of the safest and best-performing companies in the business.
The Danos name means more than just outstanding performance for our customers.
To our growing base of over 2,500 employees, it also means an opportunity to help keep production of energy moving.
Our company culture focuses on the values of integrity, improvement, service, respect and an uncompromising emphasis on safety in the workplace.
And part of that is making sure every project goes as planned, every work environment meets the highest industry standards and enforcing a policy of fairness and overall diversity throughout our team.
We're always looking to add new, results-driven employees to our workforce.
No matter your level of experience, no matter where you are, the right job could be waiting for you at Danos.
In addition to stability and competitive wages, benefits of working with Danos also include sustainable health benefit packages, 401K company match and global opportunities.
If you're ready to bring the dedication, we'll bring the training, resources and support for career success.
Recommended Skills Agility Assembly And Installation Customer Service Data Entry Hardworking And Dedicated Interpersonal Skills Estimated Salary: $20 to $28 per hour based on qualifications.
Field Service Tech Schedule:
5/2 Schedule.
Location:
Odessa, TXPay:
DOE Danos Expectations:
A successful candidate will exhibit characteristics that support the following:
Safety Awareness Work Ethic Technical Skill Customer Focus Open Communication Implementing Vision and Values Our purpose, values and high-performance culture traits are fundamental to our success and offer wonderful opportunities for employee development.
Physical Requirements:
Must be able to climb ladders and stairs.
Walking, bending, stooping is required.
Must be able to wear personal protective equipment, including the use of a respirator.
Must be able to respond to visual and audible alarms.
Must be able to lift up to 40 lbs.
Job duties:
Perform moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories.
Assemble different parts of manufactured products using hand tools, power tools, machines, and equipment.
Inspect all materials, components, subassemblies, etc.
to assure they meet the accepted quality standards.
Install and troubleshoot communication equipment.
Read and follow work instructions, work orders, production drawings and sample assemblies, or receive verbal instructions regarding duties to be performed.
Process and submit customer service transactions such as service tickets accurately.
Provide accurate and timely information regarding availability of in-stock items.
Answer basic inquiries from customers providing basic technical product and applications support.
Refers customers to local sales representative for further sales & service requests.
Drive a company vehicle and makes deliveries to customer locations.
Obtains signatures for deliveries made, as required.
Work alone and/or under general supervision Develop good working relationships with customers through frequent and professional written and verbal communication.
Communicate professionally & effectively with customers when delivering both good and bad information.
Know and complies with all safety policies and procedures.
Work unconventional hours and potentially weekends to provide our required level of service on occasion.
Attend work in predictable and regular manner.
Participate in Lean events with active involvement in CI initiatives.
Report unsafe acts or conditions to supervision immediately as noticed.
Requirements:
Vocational / Technical training or certification, or equivalent experience preferred; High School Diploma or GED equivalent required.
Must be willing to work overtime, weekends when requested and holidays as requested.
Basic knowledge of industrial safety, proper hand and power tool use, and other motorized material movement equipment.
Proficient in MS Outlook and Excel.
High Mechanical aptitude.
High accuracy in data entry.
Strong Interpersonal skills to effectively interact with customers and various levels of management.
Excellent time management and prioritization skills with a high level of persistency in meeting delivery schedules.
Basic analytical and problem-solving skills.
Must be able to travel away from the shop daily.
Speak, read, and write English fluently.
Follow all safety policies and company-wide safety requirements.
At least 5 years of experience performing moderately complex installations independently and or in teams.
At least 5 years of experience in strong customer service relations, including the ability to explain and train.
Must be able to meet all conditional job offer requirements including background, drug, hair follicle, MVR, agility and fit for duty.
About UsThe Danos Difference Team up with Danos, and be a part of one of the safest and best-performing companies in the business.
The Danos name means more than just outstanding performance for our customers.
To our growing base of over 2,500 employees, it also means an opportunity to help keep production of energy moving.
Our company culture focuses on the values of integrity, improvement, service, respect and an uncompromising emphasis on safety in the workplace.
And part of that is making sure every project goes as planned, every work environment meets the highest industry standards and enforcing a policy of fairness and overall diversity throughout our team.
We're always looking to add new, results-driven employees to our workforce.
No matter your level of experience, no matter where you are, the right job could be waiting for you at Danos.
In addition to stability and competitive wages, benefits of working with Danos also include sustainable health benefit packages, 401K company match and global opportunities.
If you're ready to bring the dedication, we'll bring the training, resources and support for career success.
Recommended Skills Agility Assembly And Installation Customer Service Data Entry Hardworking And Dedicated Interpersonal Skills Estimated Salary: $20 to $28 per hour based on qualifications.
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